Delivery Policy
At PETS JOY, we aim to provide quick and reliable delivery within the UK, in compliance with the UK Consumer Contracts Regulations 2013:
- Processing Time: Orders are processed within 1 business day.
- Delivery Time: After processing, delivery takes an additional 5-10 days, depending on your location. You will receive an email notification once your order has been dispatched.
- Delivery Costs: Shipping charges may vary depending on the size and weight of your order and will be calculated at checkout.
- Delayed or Missing Orders: If there are any delays or issues with your delivery, please contact us immediately, and we will work to resolve the issue as quickly as possible.
- International Delivery: Currently, we only deliver within the UK.
By shopping with PETS JOY, you are agreeing to these policies (Privacy Policy, Terms and Conditions, Cookies Policy, Delivery Policy, Refund and Returns Policy) , all of which comply with UK law to protect you as a consumer.
