Terms and Conditions
Welcome to PETS JOY. By using our website, you agree to these terms, which follow the UK Consumer Rights Act 2015 and other relevant laws governing online shopping:
- Eligibility: You must be at least 18 years old to place an order with us.
- Order Process: Once you place an order, we will send you an email confirmation. This confirms that we have received your order, but it does not guarantee that the order will be fulfilled until the payment is processed and the product is available.
- Pricing: We try to ensure that all prices are accurate, but mistakes can happen. If we find an error in the price of your order, we will inform you as soon as possible. You can either reconfirm your order at the correct price or cancel it.
- Liability: We are not liable for any delays or losses caused by events beyond our control, such as courier issues or unforeseen delays. We will, however, work to resolve any issues within a reasonable timeframe.
- Changes: We reserve the right to change these terms and conditions at any time, but any changes will not apply to orders already placed.
By using our service, you confirm that you have read, understood, and agree to these terms.
By shopping with PETS JOY, you are agreeing to these policies (Privacy Policy, Terms and Conditions, Cookies Policy, Delivery Policy, Refund and Returns Policy) , all of which comply with UK law to protect you as a consumer.
